Telephone Patient Service Representative, Gainesville Community, Social Services & Nonprofit - Gainesville, GA at Geebo

Telephone Patient Service Representative, Gainesville

Gainesville, GA Gainesville, GA Estimated:
$34.
5K - $43.
7K a year Estimated:
$34.
5K - $43.
7K a year 1 hour ago 1 hour ago 1 hour ago Since 1953, the physicians and staff of the Northeast Georgia Diagnostic Clinic have been dedicated to providing compassionate, innovative, high quality healthcare to the adult population of Gainesville and the surrounding communities of the Northeast Georgia region.
NGDC continues to focus on providing the latest and most advanced methods of medical care to our community.
In fact, we have been voted the Best Medical Clinic in Hall County in the Best of Hall Readers' Choice Awards since 2018.
Responsible for performing a variety of administrative duties for physicians and other members of the clinic; can have phone contact or direct contact with patients and other clients of the Clinic.
Books, coordinates and reschedules patient's appointments.
Relays necessary messages to staff via the Electronic Medical Records System or appropriate avenue.
Maintains and updates current information on physician's schedules ensuring that patients are scheduled properly.
Performs secretarial/clerical duties in a medical group.
Answers routine medical questions regarding patient appointments and testing.
Prepares and processes correspondence between patient and provider.
Answers routine medical inquiries from patients.
Answers telephone, screen calls, takes messages, and provides information.
Obtains, verifies, and updates patient information.
Provides support services to patients.
Assists pod staff with EMR tasks and rooming procedures.
Requests, sends and receives patients' medical records.
KNOWLEDGE SKILLS AND ABILITIES/LICENSE OR CERTIFICATION REQUIRED High school degree or equivalent.
Knowledge of medical terminology and office procedures.
Skill in operating the phone system, computer, fax machine and copy machine.
Ability to sort and file materials correctly by alphabetic or numeric systems; Ability to communicate clearly and concisely.
Ability to establish and maintain effective working relationships with patients, employees and the public.
KNOWLEDGE SKILLS AND ABILITIES/LICENSE OR CERTIFICATION PREFERRED Minimum of two years of computer experience in a medical office setting.
Estimated Salary: $20 to $28 per hour based on qualifications.

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